1. Refund Window

We offer a 30-day refund policy. You have 30 days from the date of delivery to request a return or refund.

2. Eligibility for Refunds

To be eligible for a refund, your item must be:

  • Unused and in the same condition that you received it
  • In its original packaging
  • Accompanied by proof of purchase (order number or receipt)

3. How to Request a Refund

To start a return, please contact us through our Contact Us page with your order number and reason for return. Once approved, we’ll provide instructions on how to send your item back to us.

4. Return Shipping

Unless the item arrived damaged, faulty, or incorrect, the customer is responsible for return shipping costs.

5. Refund Processing

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 3 to 5  business days.

6. Damaged or Faulty Items

If your item arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging. We’ll arrange a replacement or full refund, including return shipping costs, at no extra cost to you.

7. Late or Missing Refunds

If you haven’t received your refund within the expected timeframe, please check with your bank or payment provider first, as processing times can vary. If you still have concerns, contact us, and we’ll look into it.

8. Contact Us

If you have any questions about our refund policy, please reach out through our [Contact Us] page.